communicating at work Archive

  • Managing being “Out of the Office” and Your Inbox

    Managing being “Out of the Office” and Your Inbox

    It’s the dilemma that’s so common now – when you’re “Out of the Office”, how “Out” of the office are you? Following on from Part1 and the importance of putting some helpful structure to your email ‘out of office’ bounceback, a simple-to-follow formula of Acknowledge/Inform/Guide is useful and hits the spot. It’s also the safest […]

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  • Influencing Actions: The Difference a Good Name Makes

    Influencing Actions: The Difference a Good Name Makes

    It’s often the difference between success and failure, or ‘yes please’ and ‘no thanks’ – naming a product, naming a project, naming a team, naming whatever. Giving something a name which is compelling, inviting, something that people either want, want to aim for or find interesting. Advertisers and marketing specialists are constantly looking for, and […]

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  • What to Say When All You Want To Say is “No, I can’t” – Assert yourself and stay positive and helpful

    What to Say When All You Want To Say is “No, I can’t” – Assert yourself and stay positive and helpful

    You can hear yourself can’t you? You’re asked a question or someone’s asking you to do something and all you can hear in your head is “no I can’t” or “no, not another thing” or “no way mate!”. It’s so natural to be answering the question directly as it’s being asked instead of taking a […]

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