communication specialist and trainer Archive

  • Do you scare people off?

    Do you scare people off?

    We’ve all heard someone start off with “Well, the trouble is” or “What worries me is” haven’t we? Or what about the classic “Now, our first problem is” – talk about putting you on your back foot and priming you for ‘trouble ahead’. You know the thing that happens when we hear those sorts of […]

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  • How and Why it’s good to be Direct

    How and Why it’s good to be Direct

    It’s important to be able to be direct. There are times when it’s crucial to be direct. There you are, I’m being direct with you. It’s got your attention, you know what I’m saying and it’s a key piece to being a clear, confident communicator. We’ll start with the ‘Why’ of being direct first. I’ll […]

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  • Two Small Words Change Everything

    Two Small Words Change Everything

    It’s such a small thing to say ‘thank you’. It costs you absolutely nothing and yet it makes a huge difference to how you are understood and remembered by people. It’s often the difference that makes the difference as to whether people do what you want, it certainly affects the way they do what you […]

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  • How Compelling and Engaging Are You to Other People? Or do you just listen to WII FM?

    How Compelling and Engaging Are You to Other People? Or do you just listen to WII FM?

    We’ve all been there, haven’t we? Either listening to or reading about someone telling you all the things they want, need, think, do. ‘Well, I went here and I said that and then I did this and then I said that. Well, I mean, who do they think I am? I said ‘well, I want […]

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  • How to get your emails opened – Grab them by the eyeballs

    How to get your emails opened – Grab them by the eyeballs

    Which email would you rather open first ‘More Bad News’ or ‘Quick Update on XYZ for You’? What about ‘Tax Time Again’ or ‘Ways to Save You Money’? Emailing. It’s such a key piece in our day-to-day lives. We fire a quick email response off or “shoot from the fingertip” and it’s so easy to […]

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  • 7 Words To Raise Your Game – How using assertive language raises your visibility

    7 Words To Raise Your Game – How using assertive language raises your visibility

    There are so many ways to say something and every way means something different to your listener as you say it. Imagine you’re in a meeting and someone asks if anyone is able to take on a new project or put some figures together. You think to yourself, I could probably do that but you […]

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  • Who’s Glasses are you Wearing? And do they Suit You?

    Who’s Glasses are you Wearing? And do they Suit You?

    “Oh, it’s so obvious, what you want to do is, blah blah.” “Well, what you should do is xyz.” We’ve all done it, said it and been told it, haven’t we? “What you need to do is” or “What you should do is” etc. Well, in fact, what we should do most of the time […]

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  • Discover The Power of This Secret Website – Address How to easily tell someone what you really want, without upsetting them.

    Discover The Power of This Secret Website – Address How to easily tell someone what you really want, without upsetting them.

    So often we either ask someone else – or say to ourselves -”How can I tell them that what they’re doing really needs to be better?” or “I wish I could tell them what I really want / think, without upsetting them.” Well, it’s easy to do just that and – like most things that […]

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  • What to Say When All You Want To Say is “No, I can’t” – Assert yourself and stay positive and helpful

    What to Say When All You Want To Say is “No, I can’t” – Assert yourself and stay positive and helpful

    You can hear yourself can’t you? You’re asked a question or someone’s asking you to do something and all you can hear in your head is “no I can’t” or “no, not another thing” or “no way mate!”. It’s so natural to be answering the question directly as it’s being asked instead of taking a […]

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  • How to slow things down to speed things up

    How to slow things down to speed things up

    Talking of “Time Stands Still” well, even though we both know it doesn’t, you can make it slow down for you. Slow down to speed things up. Yes, I know – it’s a dichotomy (I had to look it up – a polar opposite, a contrariety) to say you have to slow down to speed […]

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  • Why “Why?” Can Trip You Up and What To Ask Instead

    Why “Why?” Can Trip You Up and What To Ask Instead

    ‘Why’ is such a small and yet powerful word to notice, understand and be aware of as you use it. Really, why? Well, it does two things very quickly, immediately in fact. Two things you want to avoid. One, it sends people straight to the word “because” which is justifying their actions/decisions and Two, it […]

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  • What do you want people to say about you, when you’ve left the room?

    What do you want people to say about you, when you’ve left the room?

    Kay White, our Communication Specialist and Trainer is here to help you be successful in life through a range of nlp techniques and advice on effective communication to apply in your life, career and business. In this particular extract she talks about how to be confident and clear when talking about yourself amd the sort […]

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